Terms and Conditions

Welcome to ZassService. By using our platform and/or services, you agree to the following Terms and Conditions, which set the rules and guidelines for using our website and booking services. Please read them carefully before proceeding.

1. Acceptance of Terms
By registering, booking a service, or using our platform, you confirm that you have read, understood, and accepted these Terms and Conditions. If you disagree, please do not use our platform.

2. Definitions
• User: A person who accesses and uses our platform to request services.
• Provider: A professional or company that offers services through our platform.
• Platform: ZassService’s website, mobile application, or any other digital medium.

3. Use of the Platform
• Users must provide truthful, complete, and updated information when registering or requesting services.
• Our platform is intended exclusively for users over 18 or minors supervised by a legal guardian.
• It is forbidden to use the platform for unlawful, fraudulent, or non-compliant purposes.

4. Service Booking and Contracting
• By requesting a service, you accept the specific terms of that service, including prices, schedules, and particular conditions.
• ZassService acts as an intermediary between users and providers, facilitating their connection.

5. Payments and Fees
• Service prices are listed on the platform and are subject to change.
• Payments must be made using approved methods available on our platform.
• In case of cancellation or rescheduling, the corresponding cancellation policies will apply.

6. Provider Responsibilities
• Providers are responsible for ensuring quality, punctuality, and professionalism in delivering their services.
• ZassService is not liable for damages, delays, or failures directly related to providers, though we will assist in resolving any issues.

7. Limitation of Liability
• ZassService shall not be liable for indirect, incidental, or consequential losses or damages resulting from platform use or services.
• We reserve the right to suspend or delete user accounts that violate these terms.

8. Intellectual Property
All platform content, including texts, images, logos, and design, is the property of ZassService and is protected by intellectual property laws. Unauthorized reproduction, distribution, or use is prohibited.

9. Modifications
ZassService reserves the right to modify these Terms and Conditions at any time. Modifications take effect once published on our platform.

10. Privacy Policy
Use of our platform is subject to our Privacy Policy, which details how we collect, use, and protect your personal data.

11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Dominican Republic. Any dispute shall be resolved in the competent courts of Santo Domingo.

12. Contact
If you have any questions or concerns about these Terms and Conditions, contact us at:
• Email: info@zassservice.com
• Phone/WhatsApp: +18494705034

Thank you for trusting ZassService. We are here to offer you a safe and high-quality experience.